Returns Policy

We appreciate your trust in us, and we want you to be completely satisfied with your purchase. Please take a moment to review our return policy to ensure a hassle-free experience:

1. Eligibility for Returns

We accept returns for items that are unused, in their original condition, and accompanied by the original packaging and tags. To initiate a return, please contact our customer service team within 30 days of receiving your order.

2. Return Process

To start the return process, contact our customer service team via contact. Please provide your order number, the reason for the return, and any relevant details. Our team will guide you through the necessary steps.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your items.

4. Refund Processing

Once your returned items are received and inspected, we will process your refund within 2 business days. Refunds will be issued to the original payment method. Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.

5. Exchanges

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund.

7. Non-Returnable Items

Certain items, such as personalized or custom-made products, may not be eligible for return. Please check the product description for any specific return restrictions.

8. Returns for International Orders

For international orders, please contact our customer service team to discuss return options and shipping procedures.

We aim to make the return process as straightforward as possible. If you have any questions or concerns regarding your return, please don't hesitate to reach out to our customer service team. Thank you for choosing us, and we appreciate the opportunity to address any issues and ensure your satisfaction.